We combine extensive technical support with old-fashioned personal
service.
We are equipped with state-of-the-art technology and communications
equipment. Our operations are fully computerized between our offices
in the USA and in Vienna, Austria.
This not only allows us to prepare your proposal in a timely and efficient
manner, but also enables us to advance-check each day of the program
and every step of the way….and to handle emergencies immediately.
Our vast and comprehensive database enables us to perform all of
the essential tasks, and then some….such as complicated cross
checks. For example, we will warn you in the planning stages if your
dates overlap with a major festival or trade show in a given city…or
we will ensure that your group is not scheduled for sightseeing on
a day when certain important sites are closed.
However: we strongly believe that travel is not a dot-com business,
but a people business. This philosophy is our trademark.
We can be reached – even at unusual hours – by phone,
fax or e-mail for instant response to your communication needs. Friendly,
knowledgeable staff members are available to help you in a professional
and friendly way.
If you need assistance with a presentation, design or publishing
services: we can offer you every support when it comes to writing,
designing, and producing promotional brochures, flyers, presentation
material or special artwork, including computer-based work. We also
have destination videos and slides available for your use.
If your group plans a pre-trip sales or information meeting, one
of our staff members will be assigned to make a presentation or to
lead a lively question-and-answer session.
